Introduction
At Cicy Bell® Blazer, Clothing (“Cicy Bell” or “we“), we respect the privacy of our users and recognize the importance of protecting any information we collect about you. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information through your use of our website at cicybell.shop (the “Site“) and any related services (collectively, the “Services“).
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions by contacting us at [email protected]. By visiting our Site or using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.
We collect the following types of information about you:
Information You Provide to Us
Account Information: If you create an account to use our Services, we collect information like your name, email address, phone number, login credentials, and profile photo. We use this information to operate and maintain your account.
Order Information: If you place an order through our Services, we collect information like your name, billing address, shipping address, phone number, email address, payment method, purchase details, and order history. We use this information to process, fulfill, and manage your orders.
Communications: If you contact us directly, we collect information like your name, email address, phone number, and the contents of your message. We use this information to communicate with you and address your inquiries.
Surveys: We occasionally conduct surveys to better understand our users’ needs. If you participate, we collect information provided in the survey responses. We use this information to improve our Services.
Contests/Sweepstakes: For some promotions, we collect information like your name, email address, phone number, and mailing address to administer the promotion and contact winners.
Reviews/Feedback: If you choose to submit product reviews or feedback, we collect information like your name, location, and the content of your submissions. We may post your reviews/feedback publicly on our Site.
Information We Collect Automatically
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons, tags, and scripts) to collect information about your use of our Site and Services. This includes details like your IP address, browser type, operating system, referring URLs, pages/features you viewed, links you clicked, and time/date of your visit. We use this information to analyze site traffic, understand user needs, improve our Site and Services, and provide you with a personalized experience. Our cookies don’t contain any sensitive information like your name or account details.
Usage Data: We collect information about your interactions with our Services, like the pages or content you view, type of browser you use, links you click, searches, purchases, and other actions on our Site. We use this data to better understand our users and improve our Services.
Device Data: We collect data from the device you use to access our Services, such as your computer or mobile device. This includes details like the hardware model, operating system and version, unique device identifiers, and mobile network. We use this data to deliver the right experience for your device.
Location Data: With your consent, we may collect information about your device’s precise location from things like GPS, Wi-Fi, Bluetooth, or cell tower proximity. We use this to provide features like personalized recommendations nearby. You can revoke location access at any time through your device settings.
Information from Third Party Sources
We may obtain information about you from third party sources, such as marketing partners, public databases, data brokers, social media platforms, and other third party services. This includes details like your name, email address, interests, preferences, device identifiers, and demographic data. We use this information to enhance our profiles on users, personalize content and ads, and send targeted marketing communications.
How We Use Your Information
We only use your personal information for the purposes outlined in this Privacy Policy. This includes:
- Providing, operating, and maintaining our Services
- Processing orders and delivering products
- Communicating with you and responding to inquiries
- Sending marketing communications, promotions, and offers based on your preferences
- Conducting research, analytics, and product development
- Enforcing our Terms of Service, other policies, and legal agreements
- Complying with legal obligations and defending legal rights
- Other purposes disclosed when collecting your information or as otherwise set out in this Privacy Policy
We will only process your personal information if we have a lawful basis for doing so, which includes:
- Contract: Your information is necessary to perform our obligations under a contract with you, like fulfilling your orders.
- Legal Obligation: We need to use your information to comply with applicable laws and regulations.
- Legitimate Interests: Using your information is reasonably necessary for our legitimate business interests, such as providing and improving our Services, conducting research, or sending you marketing materials. We make sure your rights don’t override these interests.
- Consent: In some cases, we will expressly ask for your consent to collect and process your information, like using cookies or location data. You can revoke consent at any time.
We will not process sensitive information relating to your health, ethnicity, religious views, sex life, or political opinions unless you explicitly authorize us to do so, it’s necessary for a delivery or service you requested, or we’re legally required to.
How We Share Your Information
We do not sell or rent your personal information to marketers or third parties. However, we may share information with the following entities under limited circumstances:
Service Providers: We share information with third party companies and individuals we hire to perform services on our behalf, like payment processing, order fulfillment, website hosting, analytics, marketing, product development, and customer support services. We only provide the information necessary for the third party to complete the requested service.
Business Partners: We may provide information to business partners with whom we jointly offer products or services. For partnerships requiring account creation, you will be prompted to consent before we share any information.
Legal Compliance: We may share information about you in response to subpoenas, court orders, or other legal process if we believe disclosure is required or permitted by law. We may also share information to establish or exercise our legal rights, defend against legal claims, investigate/prevent fraud or other illegal activity, enforce our agreements, or as otherwise required by law.
Corporate Transactions: If we pursue or go through a business transaction like a merger, divestiture, restructuring, acquisition, bankruptcy, dissolution, or sale of some or all company assets, we may share or transfer your information as part of that transaction.
Except as described in this policy, we will not share your information with third parties without your consent.
Data Retention
We retain your personal information for as long as needed to fulfill the purposes in this policy, unless a longer period is required by law. We will then dispose of your information securely or anonymize it so that you can no longer be identified from it.
Your Privacy Choices and Rights
Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those messages. Note you may still receive non-promotional communications, like order confirmations or customer service messages.
Cookies: Most web browsers are set to accept cookies by default. You can change your browser settings to remove or reject cookies and to notify you when cookies are placed on your device. Blocking cookies may affect your ability to use parts of our Services.
Location Data: You can revoke location data permissions anytime through your device settings. This will not affect the functionality of our Services.
Account Closure: You can close your online account by emailing us at [email protected]. After account closure, we will no longer use your information or share it with third parties, except as necessary to comply with the law or protect our rights.
Modifying Data: You can edit certain account information by logging into your online account. To request other modifications like anonymizing your data or closing your account, please contact us.
Right to Access: You have the right to access information we hold about you, like your personal data. To submit an information request, please contact us.
Right to Correction: You have the right to request corrections to any inaccurate or incomplete personal information we hold about you. Please contact us with correction requests.
Right to Erasure: In some cases, you have the right to request that we erase your personal data from our systems. To make an erasure request, please contact us.
Right to Object: You have the right to object to our processing of your personal data on grounds relating to your situation. We will cease processing unless our reasons for processing override your interests, rights, and freedoms, or the processing is necessary to establish, exercise, or defend legal claims.
Right to Restrict Processing: You have the right to restrict our processing of your personal information if you believe the data is inaccurate, our processing is unlawful, we no longer need the data for processing, or if you have objected to processing while we verify whether our legitimate reasons for processing override your interests, rights, and freedoms.
Right to Data Portability: In some cases, you have the right to receive a copy of certain personal information we maintain about you in a common electronic format. Please contact us with portability requests.
Right to Complain: You have the right to lodge a complaint about our privacy practices with your local data protection authority.
Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your prior consent.
To exercise your rights, please contact us using the information below. We will make every effort to honor your requests, choices, and rights in accordance with applicable law. There may be some situations where we cannot fully comply due to legal requirements or obligations.
Data Security
We have implemented technical and organizational security measures designed to protect your information against unauthorized or unlawful processing and accidental loss, destruction, or damage. However, no system can be 100% secure, so we cannot guarantee absolute security of your information.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, so your personal information may be transferred outside of your state, province, or country to the United States or other locations where privacy laws may not be as protective as your jurisdiction.
When we transfer personal data internationally, we put safeguards in place to ensure your rights and protections travel with your data, like relying on certified entities adhering to security and privacy frameworks like the EU-US Privacy Shield.
Children’s Privacy
Our Services are not designed for or intentionally targeted to children under the age of 16. We do not knowingly collect personal data from children in this age group. If we become aware that we have unknowingly collected information from a child under 16, we will make reasonable efforts to delete such data from our systems.
Changes to this Policy
We may occasionally make changes to this Privacy Policy to reflect evolving laws, regulations, practices, technology, and features of our Services. Please check this page periodically for updates. If we make significant changes, we will take steps like notifying registered users or posting prominent notice on our website. Ongoing use of our Services constitutes acceptance of our Privacy Policy and any amendments.
Contact Us
If you have any questions about our privacy practices or this policy, please contact us at [email protected].